Why Software Update
Ikeja Electric has announced propose upgrade called THE TID ROLLOVER which will impact STS prepaid meters by November 23, 2024. This suggests that on November 24, 2024, the software that powers all prepaid energy meters worldwide, including those in Nigeria, will expire. To enable continuous energy token loading throughout this changeover, all STS Pre-paid meters—meters that get a 20-digit token upon purchasing energy—must undergo an update. Energy token loading will be impossible for any meter that has not been updated before November 24, 2024.
Futhermore, the upgrade will take place when customers receive two sets of 20-digit tokens at the point of vending, effective November 1, 2023 (which is IE’s TID rollover Kick off for the TID rollover upgrade). This is alongside the regular 20 digits energy token. The first set of 20 digits will reset the old meter settings while the second set of 20-digit tokens will upgrade the meter to the new STS platform and as such enabling successful token loading.
How to Link NIN with Prepaid Metre Number
NIN validation is a prerequisite to TID rollover project. As a result, before providing any customers with the 40-digit token for TID rollover, IE will need to authenticate their NIN.
This means that it is only customers that have validated their NIN will be allowed to vend after November 1st, 2023. The customers are expected to visit https://smartkyc.ikejaelectric.com/nin to validate his or her NIN and link it to his or her meter number. Subsequently, customers can recharge their Ikeja Electric prepaid meter on servpay.ng without any additonal fee to generate 40-digits token for upgrade and 20-digit token for electric recharge.
