Terms for Refunds & Disputes

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All services available on www.servpay.ng are tested and functional. The following steps are procedures to raise complaints should in case customers encounter any technical hitches while performing transaction on our website:

Reach support via an email at support@servay.ng

Contact support via whatsapp or telephone on 08075591377.

Issues from customers will be addressed within 24 to 72 hours upon confirmation of complaints and with full support of the service provider. Queries on declined card payments, error in card payment, other related card issues and refund are to be sent to the card issuing bank for resolution.